Your Fitbit Sense may need to be replaced — here’s why

If you’ve got a Fitbit Sense smartwatch, one of its marquee features may not be working properly. But don’t worry — Fitbit is on the case.

In Fitbit’s community forums, a few users have noted that they’ve been contacted by the company via email, alerting them about their Fitbit Sense. According to the email, Fitbit identified a “hardware issue with your device that could affect its ability to work properly.” It’s asking people affected to send in their watches for a free replacement.

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